JokaRoom Casino - a security measure
The maximum payout is only €5,000 per month. That sounds like a lot to most players, but it scares some high rollers away.
A bit of a shock: it turned out in the payment rules that money can only be paid out from 100 euros. Again, there is no reason to be happy for newcomers who just want to play small amounts for fun. Usually you always have to use the same method for both transaction channels. In this way, jokaroom vip casino login protects itself from money laundering fraud. For example, if you make a payment using the PaySafeCard, you cannot use it for withdrawals. In that case, another method is allowed. If you want to switch between the two, you have to contact customer service. Verification is required before the first payout. The FAQ explains what documents the customer has to provide for this. A safety measure for the player, so that only the legal owner gets his money.
JokaRoom Casino - the most important features
Let's go back to the most important security features and license of JokaRoom Casino. Basically, the offer operates under a Curacao permit. The Dutch Caribbean island is used by many gambling companies as a location. Bad news from the industry is rare. Nevertheless, it would be advisable if JokaRoom Casino tried to get a license in Malta, Gibraltar or continental Europe in the near future. Because these are the ones that German-speaking players perceive as even more serious.
COMODO CA Limited issues an SSL certificate for this platform. This guarantees the protection of all data transmissions. Absolutely important, and without that we would not recommend this site at all. You will usually find links to additional security measures at the bottom of the page. JokaRoom Casino hasn't done its homework here yet. The eCOGRA seal of approval is not necessarily required, but you should at least look for a few pointers if there are concerns about gaming addiction. There are only a few notes in the margins under "Responsible Gaming."
So far, the operators probably haven't thought about sponsorship or other forms of partnership. Otherwise, you would have found it at the bottom of the page. After all, a detailed page is written about the security measures that apply. This includes financial and technical precautions.
JokaRoom Casino - a test to check out
JokaRoom Casino's staff is available 24/7 for chat. A short test revealed that English is also used here. It is not necessary for the telephone hotline. Users can call there every day from 9:00 to 22:00 (GMT). Outside of the call, the support email remains in addition to the live chat.
For now, we are happy with the game at JokaRoom Casino. After all, it's not just a support email. Instead, you can contact a staff member 24/7 and have their problems resolved within minutes. That's good customer service! To keep in touch with the support team, JokaRoom Casino has put together an FAQ. This answers the most frequently asked questions about customer accounts, payouts, and bonus offers. A user can read through here and will usually know right away what it was or what they wanted to know. Fortunately, this part of the site is already translated into English. Unfortunately, this is not yet the case for all areas.
JokaRoom Casino is a very subtle design!
JokaRoom Casino relies on a very slim design with few options. This makes it easier for the player to navigate. However, we would have liked a little more depth, especially in the gaming categories. The positive thing is that you can specifically display content from certain developers. We can't complain about loading times. Each highlighted area is displayed in its entirety within two to three seconds. The color scheme of white and green looks friendly. It supports an extremely simplified web design.
JokaRoom Casino - visited from a smartphone
In our test of JokaRoom Casino, we also visited the offer with a smartphone. The mobile web design immediately turned on and made changes. The content is presented in an optimized way. With the JokaRoom Casino app, players can access almost all of the content that is also available on PC. It's also possible to log in with an existing account. Including deposits and withdrawals if desired. You can use the entire service exclusively from your mobile device if you wish.
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